Last updated: May 19, 2025
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Overview
Zoom AI Companion is Zoom's generative AI assistant that provides real-time capabilities to help users work more effectively. It's integrated across Zoom Meetings, Team Chat, Mail, Calendar, Phone, and Whiteboard. Key functions include generating meeting summaries, smart recordings with chapters and action items, composing chat and email drafts, brainstorming on whiteboards, and providing thread summaries. Future capabilities aim for more agentic task execution and customization via Zoom AI Studio.
Key Features
✦ Meeting Summaries & Smart Recording: Generates summaries of meetings, identifies action items, and creates smart chapters for recordings.
✦ Chat & Email Compose Assistance: Helps draft messages in Zoom Team Chat and Zoom Mail.
✦ Whiteboard Generation: Assists in creating and populating content on Zoom Whiteboard.
✦ Thread Summaries (Team Chat): Provides concise summaries of long chat threads.
✦ Language Support: Offers support for multiple languages in its features.
✦ Integrated Across Zoom Suite: Works within various Zoom products (Meetings, Chat, Mail, etc.).
✦ Custom AI Companion (Add-on): Future capabilities for organizations to tailor AI agents and skills via Zoom AI Studio.
Advantages
🟩 Increased Productivity: Automates tasks like note-taking, summarizing, and drafting communications.
🟩 Improved Collaboration: Facilitates better understanding and follow-up from meetings and chats.
🟩 Seamless Integration: Built directly into the Zoom ecosystem for a familiar user experience.
🟩 No Additional Cost (Core Features): Core AI Companion features are included with eligible paid Zoom Workplace plans.
🟩 Time-Saving: Reduces manual effort for summarizing meetings and composing messages.
Limitations
🟥 Requires Paid Zoom Plan: Core features are not available on Zoom Basic (free) accounts.
🟥 Data Privacy & Security: Users need to be aware of how their data is processed by AI, though Zoom emphasizes its commitment to not using customer data for training its general models.
🟥 Accuracy of AI: Summaries and generated content may still require human review and editing for complete accuracy and nuance.
🟥 Feature Availability: Some advanced features or newer capabilities might be part of add-ons or roll out progressively.
🟥 Internet Dependent: Relies on an internet connection for its AI processing capabilities.
Use Cases
➤ Meeting Recap & Follow-up: Quickly getting summaries, highlights, and action items from missed or attended meetings.
➤ Efficient Communication: Drafting replies or composing new messages in Zoom Team Chat and Mail.
➤ Brainstorming & Ideation: Using AI to help generate ideas on Zoom Whiteboard.
➤ Catching Up on Chat: Summarizing long chat threads to quickly get up to speed.
➤ Improving Team Alignment: Ensuring everyone has a common understanding of meeting outcomes.
Pricing Details
Zoom AI Companion's features are included at no additional cost with eligible paid Zoom user accounts. It is not a standalone subscription.
⭘ Availability: Included with active, paid subscriptions for Zoom Workplace (Pro, Business, Business Plus), Education, and most Enterprise plans. It is not available for Zoom Basic (Free) accounts.
⭘ Core Features (No Extra Cost): Access to features like Meeting Summaries, Smart Recordings, AI-powered Chat & Email Compose, Whiteboard generation, and Thread Summaries are part of the value of an eligible paid Zoom plan.
⭘ Future Paid Add-ons: Zoom has indicated that certain more advanced or resource-intensive AI Companion features in the future may require an additional paid subscription, but the core feature set remains part of the standard paid plans.
(Note: Users must have a paid Zoom account to access these features. Availability of specific features may also depend on the specific plan type, i.e., Pro vs. Business.)
Summary
Zoom AI Companion is an integrated AI assistant that boosts productivity by summarizing meetings, drafting messages, and providing intelligent insights across the Zoom platform.
Released Dates
2025
Apr – Major update introducing "AI-powered real-time translation" within meetings for Pro and Business plans.
2024
Oct – Expanded AI Companion to more products, including Zoom Events for session summaries and Zoom Phone for voicemail prioritization.
Jun – Introduced multilingual support for Meeting Summaries and expanded supported languages for in-meeting questions.
2023
Sep – Zoom's generative AI features were consolidated and launched under the unified brand Zoom AI Companion, and made available at no additional cost to eligible paid accounts.
Jun – Initial AI features, including Meeting Summaries and Message Compose, were launched in beta as "Zoom IQ".
